Send Feedly Articles to Jira via Zapier
Step 1: Create a Zapier account and connect Feedly and Jira
To send a Feedly article to your Jira ticketing system, you will need to create/use a Zapier account to connect the two services. After you have created your Zapier account, connect Feedly and Jira in the My Apps section of Zapier.
Connect Feedly and Jira Service Management
Step 2: Choose your Trigger
Once you have created your Zapier account, let’s create a ‘Zap’. To get started, click the ‘Create Zap’ button inside Zapier.
Click ‘Create Zap’ to get started
Next, to set up your Trigger Event, search for Feedly in ‘Search apps.’ Feedly has many different Trigger Events to choose from inside Zapier. For this example, let’s choose ‘New Article in Board’ and click ‘Continue’. Next, select the Feedly account that you connected to Zapier and click ‘Continue’. Chose your Trigger Event
Select a Board from your Feedly account that you want to use to send tickets to Jira. In this example, let’s select the Board titled ‘Jira - Aaron’ and click ‘Continue’, then click ‘Test Trigger’
Choose your Board
You should see that Zapier found an article from your board. Click ‘Continue’ to choose your Action. Confirm Zapier found an article
Step 3: Choose your Action
Now that we have created our Trigger Event, we can set up our Action. Search for Jira Service Management in the ‘Search apps’ section, then choose ‘Create a Request’ and click ‘Continue’. Select Jira Service Management
Next, choose the account you connected, then set up your action. Next, you’ll need to choose your Site, Project, and Request Type. Chose your Summary and Description
Click the Summary field to select the pre-loaded information from your Feedly article that is saved to your Board. Optionally, you can choose to add text or data to the Description field. You also have the ability to add Urgency or Impact to your Jira ticket. Once you’ve set up your Action, click ‘Continue’, then Test your new Zap to ensure it’s working properly.
Add data such as Article Title, URL, Summary, First Comment Added, or First Highlight Made to add additional context to your Jira Tickets.
Once you’ve confirmed that your article is in Jira, you can name your Zap and turn it on. Now anytime a new article is saved to your Board in Feedly, Zapier will automatically create a new ticket in Jira. Name your Zap in the upper left hand corner and click ‘Turn on Zap’